gain access to our wholesale shop. If we think you're a good fit,
we will reach out with login info!
ORDERING & PAYMENT
Opening order minimum: $200
Reorder minimum $150
Orders that do not meet this criteria will not be processed. Payment must be made by pre-paid check, credit card (Visa, Mastercard, Discover or Amex) or Paypal. Our candles are made to order, so orders are produced once payment has been received.
LEAD TIME + INVOICING
Anything ordered in Southern Candle Studio will ship within 3-5 business days, unless otherwise specified. For custom labels shipping date may be longer up to 10 business days. Please inquire about orders of more than 300 candles as we may need more time to produce larger quantities. If you would like your order to be shipped by a certain date before 10-12 business days past date of order placement, our rush fee is 25% of the total order price.
SHIPPING + DELIVERY
Let us know if you have your own method of shipping, and would like to arrange payment and a pickup yourself. We will provide you with a tracking number upon your shipment. Southern Candle Studio is not responsible for lost or stolen packages once delivered — please take adequate precautions to make sure your orders are delivered to you safely.
We ship nationwide orders via UPS Ground.
You may also pick up your order at our studio located at
Please email us to arrange a time to pick up.
Payments made more than sixty (60) days after the initial due date will be subject to a ten (10) percent late fee.
GENERAL RETURN POLICY
We do not accept returns. All claims for shortages and/or damages must be reported to Southern Candle Studio within 7 days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable.
9:00am-5:00pm EST M-F
For further information please contact us via
info ( at ) southerncandlestudio.com